Legal
Data protection of the Andreas Quartier
Data protection in accordance with the EU General Data Protection Regulation (EU-GDPR), valid from 25 May 2018
https://frankonia.ihremeldestelle.de
For us, FRANKONIA Eurobau, the protection of your privacy is an important concern. With the following information, we would like to inform you about the type, scope and purpose of the collection and use of personal data when using our offer and the website. We take our task of ensuring the confidentiality of your data very seriously within the framework of the applicable provisions of data protection law. The protection and lawful collection, processing and use of your data is therefore very important to us. FRANKONIA Eurobau therefore uses both technical and organisational measures to protect your data from manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously developed in line with technological progress. We want you to feel secure when making enquiries about real estate offers, visiting our website and using our online offers, and, where applicable, applications for mobile devices. For this reason, we would like to take this opportunity to inform you about how we collect, process and use your data, and how we ensure its security.
This data protection declaration (including legally required information) is divided into three parts:
PART 1: Information on data protection regarding our data processing in accordance with Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR)
PART 2: Privacy policy for our website
PART 3: Information on data protection regarding our data processing in accordance with Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR)
General
We will only process your personal data (e.g. title, name, address, date of birth, email address, telephone number, bank details) in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). The following provisions will inform you about the purposes of processing, recipients, legal bases, and storage periods, as well as about your rights and the controller responsible for processing your data.
Data processing
PROCESSING PURPOSE
The personal data that you provide to us will be processed by us for the purposes of pre-contractual support, concluding a contract and fulfilling our contractual obligations.
You are not obliged to provide your personal data. Without your data, it is not possible to provide pre-contractual support or conclude a contract.
LEGAL BASIS
The legal basis for the processing of your personal data is as follows:
Art. 6 (1) (a) and Art. 7 GDPR: The processing is carried out on the basis of the consent of the data subject.
Art. 6 (1) (b) GDPR: The processing is carried out to fulfil our services and implement contractual measures, as well as to answer enquiries.
Art. 6 (1) (c) GDPR: The processing is carried out to fulfil our legal obligations.
CATEGORIES OF RECIPIENTS
Your data will not be passed on to third parties without your explicit consent. The only exceptions to this are our service partners, who we require to fulfil the contractual relationship or service providers that we use for order processing. These are, for example, recipients in the following categories: companies within the group, service providers, responsible authorities, payment service providers, utility companies, IT service providers.
Storage period
We store the data required for the execution of the contract until the expiry of the statutory warranty and, if applicable, contractual guarantee periods. We store the data required under commercial and tax law for the legally specified periods, usually ten years (see Section 257 of the German Commercial Code (HGB), Section 147 of the German Tax Code (AO)). The data processed for the implementation of pre-contractual measures will be deleted as soon as the measures have been implemented and it is recognisable that a contract will not be concluded.
Rights of the data subject
If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights in relation to us:
Right of access
You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed by us.
Where that is the case, you have the right to request access to the following information:
the purposes for which the personal data are processed; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed; the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by us or a right to object to such processing; the existence of a right of appeal to a supervisory authority; all available information as to the source of the data, if the personal data are not collected from the data subject; the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject. You have the right to request information about whether your personal data is transferred to a third country or to an international organisation. In this context, you can request to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.
Right to rectification
You have the right to request that we rectify and/or complete the personal data processed concerning you if it is inaccurate or incomplete. We must carry out the rectification without undue delay.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted under the following conditions:
if you dispute the accuracy of your personal data for a period of time that enables us to verify the accuracy of your personal data; if the processing is unlawful and you refuse to allow the personal data to be deleted and instead request that the use of the personal data be restricted; if we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims, or if you have objected to processing pursuant to Article 21(1) GDPR pending the verification whether our legitimate grounds override yours. Where processing of the personal data concerning you has been restricted, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If you have obtained restriction of processing in accordance with the above conditions, we will inform you before the restriction of processing is lifted.
Right to erasure
a) Erasure obligation
You have the right to obtain from us the erasure of personal data concerning you without undue delay and we have the obligation to erase this data without undue delay where one of the following grounds applies:
The personal data concerning you has been collected in relation to the offer of information society services referred to in Article 8 (1) of the GDPR. The personal data concerning you must be erased for compliance with a legal obligation in Union or Member State law to which we are subject. The personal data concerning you has been unlawfully processed. You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR. You revoke your consent on which the processing was based in accordance with Art. 6 (1) point a or Art. 9 (2) point a GDPR, and there is no other legal ground for the processing. The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
b) Information to third parties
If we have made the personal data concerning you public and we are obliged to delete it in accordance with Art. 17 (1) GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you, as the data subject, have requested the deletion of all personal data or copies or replications of this personal data.
c) Exceptions
The right to erasure does not apply to the extent that processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us; for reasons of public interest in the area of public health in accordance with Article 9 (2) (h) and (i) as well as Art. 9 (3) GDPR; for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Art. 89 (1) GDPR insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or for the assertion, exercise or defence of legal claims.
Right to notification
If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data concerning you have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to request that we inform you about these recipients.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance, provided that the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and the processing is carried out by automated means. In exercising this right, you also have the right to request that the personal data concerning you be transferred directly by us to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. We will then no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. Where personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for such purposes. You have the option, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, of exercising your right to object by automated means using technical specifications.
Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision is necessary for entering into, or performance of, a contract between you and us, is authorised by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or is based on your explicit consent. However, these decisions must not be based on special categories of personal data referred to in Article 9(1) of the GDPR, unless point (a) or (g) of Article 9(2) applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place. In the cases referred to in (1) and (3), we will implement suitable measures to safeguard your rights and freedoms and legitimate interests.
Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
V. Controller for the operation of the website:
FRANKONIA Eurobau AG, Hübeck 5, 41334 Nettetal, Tel. +49 2158 9153-30, E-Mail: datenschutz@frankonia-eurobau.de, www.frankonia.ihremeldestelle.de
VI. Controller for the data processing:
FRANKONIA Immobiliengesellschaft mbH, Hübeck 5, 41334 Nettetal, Tel. +49 211-8632300, E-Mail: datenschutz@frankonia-eurobau.de
VII. Data protection officer required by law:
We have appointed a data protection officer for our company.
Oliver Luerweg, Schaafsweg 42, 47559 Kranenburg, Telephone: 02821 7606600, E-Mail: luerweg@luerweg.de
PART 2:
Data protection at a glance
GENERAL INFORMATION
The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term ‘personal data’ comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.
General information and mandatory information
HOW DO WE COLLECT YOUR DATA?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example. When you call us or send us an enquiry by email or using the contact form, we store your information, including the contact data you provided, for the purpose of processing the enquiry, in case of follow-up questions and for use in advertising and marketing. We will not pass on this data without your consent. The same applies to the collection of personal data in the context of a PDF download. Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
WHAT DO WE USE YOUR DATA FOR?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour. In addition, we use the data collected from you to answer contact requests and to communicate with users, for marketing and advertising purposes, and for market research.
WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?
You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section ‘Information Required by Law’ on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.
ANALYSIS TOOLS AND THIRD-PARTY TOOLS:
When you visit our website, your surfing behaviour may be statistically evaluated. This is done primarily with cookies and with so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard.
General information and mandatory information
DATA PROTECTION
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration. When you use this website, various personal data are collected. Personal data are data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. It is not possible to provide complete protection of data against access by third parties.
Data collection on our website
COOKIES
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called ‘session cookies.’ They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit. You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator's services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this data protection declaration.
Server log files:
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address. This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which allows the processing of data to fulfil a contract or pre-contractual measures.
Plugins and tools
GOOGLE WEB FONTS
This site uses so-called web fonts provided by Google to ensure fonts are displayed consistently. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you use must connect to Google's servers. This enables Google to know that our website has been accessed via your IP address. We use Google Fonts in the interest of a uniform and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found:
at and in Google's privacy policy:
GOOGLE MAPS
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of Google at Source Part II.: e-Recht24