Concierge Service
For 1001 tasks
The concierge, as an institution and personality, perfectly embodies the character of the Andreas Quartier: he safeguards the privacy of the residents while also opening up new possibilities for them. He organises, informs, supports and protects. And he does all this professionally, discreetly, courteously and reliably in all matters that need to be taken care of. Thanks to his excellent connections and extensive network, the concierge is sometimes able to make the seemingly impossible possible and strives to make even extraordinary, individual wishes come true. In doing so, the well-being of the residents is always of the utmost importance.
Beyond expectations
Organisation, communication, creativity
The daily work of a concierge is a masterful balance of organisation, communication and creativity. The day starts with carefully planning and coordinating activities, reservations and requests, which were often made well in advance. Every minute of the day can bring different challenges and demands – from booking an exclusive restaurant table to arranging a private city tour and fulfilling extraordinary requests such as helicopter rides or last-minute event invitations. The concierge acts flexibly and in a solution-oriented manner, always with a smile on his lips and a quick, sometimes surprising answer to every question. The heart of his work is the constant contact with guests to ensure that their expectations are not only met but exceeded.
Concierge services in the Andreas Quartier
The focus is on you
An overview of the exemplary services provided by the concierge and his team:
Organisation:
• Laundry and ironing service
• Cleaning service
• Shopping service
• Opening of doors
• Tradesmen
• Babysitter/nanny
• Personal trainer
• Dog-sitting
Booking:
• Restaurant reservations
• Tickets
• Chauffeur services
• Parcel pick-up
Reception:
• reception and registration of private guests, tradespeople, etc.
• receipt of post and parcels
Holiday service:
• ventilation of private rooms
• watering of balcony and indoor plants
• shopping service before residents return
Other:
• recommendations and tips
• research services
• arranging extraordinary experiences